What is the Bedfordshire MSK Service?

We have been commissioned by the Bedfordshire Clinical Commissioning Group (CCG) to manage all musculoskeletal (MSK) problems (apart from emergencies such as fractures, which should usually be seen in A&E) for the population of Bedfordshire.

The term musculoskeletal (or MSK) covers any injury, damage or disorder relating to the joints, bones or muscles. Musculoskeletal disorders are very common and the risk increases with age. The severity of MSK conditions can vary dramatically from patient to patient giving mild discomfort to some and interfering with everyday activities for other patients. Early diagnosis is essential to help ease the pain and assist patients in living a relatively normal pain free life. Factors that can affect symptoms in MSK conditions include age, occupation, activity level and lifestyle.

We are made up of a dedicated team of experienced healthcare professionals, as well as support staff, and our mission is to provide you with a high-quality, efficient, convenient service which best serves your needs.

We provide a streamlined triage and treatment service for patients with MSK problems. Combining the expertise of multiple clinicians ensures that you receive the right treatment, at the right time, in the right place, with the right person. We have contracts with local NHS and private providers covering the whole ranges of services needed to manage MSK problems, so that we can provide an integrated, efficient, high-quality NHS service to you.

We endeavour to deliver high-quality patient services with short waiting times, and we are innovative in our approach by empowering clinicians to lead the services they provide. We also strive to ensure that patients are involved in making the decisions about their own care.

Our vision

Together with the Bedfordshire CCG, we hope to transform the way in which MSK services are delivered, in a positive way. Our vision is:

  • To be at the forefront of innovation in promoting patient choice.
  • To ensure high-quality patient outcomes.
  • To adhere to the principles of shared decision-making, ensuring patients are involved in decisions about their care.
  • To take a multidisciplinary approach to clinical care.
  • To ensure that patients see the right clinician, first time.
  • To ensure that patients received the best quality care.
  • Improve population level MSK health
  • Enhance the overall management of the MSK system
  • Delivery of high quality MSK care
  • Improve experience and outcomes of patients