Providing patients with the best quality care, quickly and with the right support
In accordance with national guidance relating to coronavirus, Circle Integrated Care are taking the utmost care to ensure the safety of our patients and staff. With great consideration, we have taken the decision to stop face to face appointments where possible. We will instead be conducting telephone consultations.
Please expect a call within an hour of the allotted time. Your appointment should last approximately 15 minutes. Please note that the call may come from an unknown number.
Please be assured that we will continue to follow national guidance, and that delivering best care is at the heart of what we do.
What to expect
If you have symptoms
If you are invited to attend a face to face appointment, we ask you not to come in if you have symptoms. Please let us know, and we will make arrangements to see you at a later date. Please use the below link to follow up to date advice from the NHS regarding what to do if you have symptoms: https://111.nhs.uk/covid-19/
Physiotherapy: Our physiotherapist will offer expert guidance and exercise advice. They are able to email you video and picture guidance. If you are experiencing general lower back pain, they can offer you free access to a back application, Kaia- which provides daily exercises, education and support.
You can do the exercises in the comfort of your own home.
Extended Scope Physiotherapy/Podiatry and GP with Special Interests:
Our extended scope team provide expert assessment. They will discuss your symptoms at length with you over the phone and make referrals as appropriate. This may include referrals for scans, blood tests or perhaps to see a consultant or physiotherapist. If you specifically require a face to face appointment, they will discuss this with you and make provisions for you to be seen as soon as possible in our clinic.
Getting in touch:
Our team is working hard to ensure we answer calls as quickly as possible. There is extremely high demand across networks at the moment, so please accept our apologies for any delays in getting through to the team. If you aren’t able to reach us over the phone, please email us using the details below so we can arrange a time to call you back.
If you need to cancel your appointment, please call us between 9am – 5pm, Monday to Friday, or email us using the details below:
All face to face appointments have now been transferred to virtual appointments.
If a telephone consultation is booked, our dermatology team will discuss your symptoms at length and continue to make referrals as appropriate. If urgent, this may include investigations or an onward referral to other specialists. If you specifically require a face to face appointment, they will discuss with you a safe time to be seen and you will be contacted over the coming months.
All other appointments, such as minor operations and biopsies, are postponed until further notice.
We will continue to do our best to provide you with an excellent service. We thank you for your patience during this challenging time.
Administration hub is based in Circle Integrated Care, Regent House, Wolseley Road, Kempston, Bedford,MK42 7NY
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