In accordance with national guidance relating to coronavirus, Circle Integrated Care are taking the utmost care to ensure the safety of our patients and staff. With great consideration, we have taken the decision to stop face to face appointments where possible. We will instead be conducting telephone and video consultations.

Please expect a call within an hour of the allotted time. Your appointment should last approximately 15 minutes. Please note that the call may come from an unknown number.

Please be assured that we will continue to follow national guidance, and that delivering best care is at the heart of what we do.

What to expect

If you have symptoms

If you are invited to attend a face to face appointment, we ask you not to come in if you have symptoms. Please let us know, and we will make arrangements to see you at a later date. Please use the below link to follow up to date advice from the NHS regarding what to do if you have symptoms: https://111.nhs.uk/covid-19/

Musculoskeletal

Phio – have a digital assessment from home: Phio is a state-of-the-art digital assessment tool to assess your joint or muscle injury. If your GP practice is based in Bedfordshire, Greenwich or Rushcliffe, you can self-refer for an assessment with Phio today.

• Created by expert physiotherapists
• Online assessment, available 24/7
• Quick and easy to self-refer for advice

Click here to get started with your assessment

Physiotherapy: Our physiotherapists will continue to offer expert guidance and exercise advice. They are able to email you video and picture guidance. If you are experiencing general lower back pain, they can offer you free access to a back application, Kaia- which provides daily exercises, education and support.

You can do the exercises in the comfort of your own home.

Extended Scope Physiotherapy/Podiatry and GP with Special Interests:

Our extended scope team provide expert assessments. They will discuss your symptoms at length with you over the phone or on a video call, and make referrals as appropriate. This may include referrals for scans, blood tests or perhaps to see a consultant or physiotherapist. If you specifically require a face to face appointment, they will discuss this with you and make provisions for you to be seen as soon as possible in our clinic.

Getting in touch:

Our team is working hard to ensure we stay connected to our patients. If you have any questions, please call us between 9am – 5pm, Monday to Friday, or email us using the details below:

Bedford: 01234 639000 or MSK.Bedfordshire@circlehealthgroup.co.uk

Greenwich: 020 3893 8382 or MSK.Greenwich@circlehealthgroup.co.uk

Rushcliffe: 0115 671 8885 or MSK.rushcliffe@circlehealthgroup.co.uk

North Hampshire: 01256 869 401 or MSK.Northhampshire@circlehealthgroup.co.uk

Dermatology

All face to face appointments have now been transferred to virtual appointments.

If a telephone or video consultation is booked, our dermatology team will discuss your symptoms at length and continue to make referrals as appropriate. If urgent, this may include investigations or an onward referral to other specialists. If you specifically require a face to face appointment, they will discuss with you a safe time to be seen and you will be contacted over the coming months.

All other appointments, such as minor operations and biopsies, are postponed until further notice.

If you need to cancel your appointment, please call 01902 925359 (9am - 5pm, Monday to Friday) or email Dermatology.wolverhampton@circlehealthgroup.co.uk

Thank you

We will continue to do our best to provide you with an excellent service. We thank you for your patience during this challenging time.

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