Circle Bath Hospital commended for dementia care

 

 

As it’s Dementia Awareness Week, we want to highlight Circle Bath Hospital’s accolades for our care for patients with dementia.

The hospital was commended in our latest Care Quality Commission (CQC) report.

There is a dementia strategy in place to ensure “the hospital adapts to the needs of dementia patients,” according to the report. The hospital raises dementia awareness among staff and has two dementia champions in place who are integral to developing and delivering dementia training on site.

The CQC regulators rated the hospital as “Outstanding” for care, “especially how patients and those close to them are involved as active partners in their care.” Although this rating covers all types of patients, empowerment is particularly important for dementia patients.

 “Staff consistently provided compassionate care to patients and those close to them,” the report said. “Staff went above and beyond their duties to ensure patients experienced high quality care.”

Doctors and other clinical staff are seen to give time to listen to their patients, according to the report. This empowers patients to manage their own health, care and wellbeing to maximise their independence.

The regulators praised a strong “person-centred culture” where staff are “encouraged and empowered to drive improvement [thereby] consistently exceeding patient expectations.”

The CQC is the independent regulator of health and social care in England. It makes sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve.