One of our founding beliefs at Circle, is that by providing information on our clinical results, our patients and their GPs will be able to make a more informed choice about coming to our NHS Treatment Centre. Everything we measure we publish on our website for all to see.
Care Quality Commission
Nottingham NHS Treatment Centre is registered with and regulated by the Care Quality Commission (CQC) to deliver the regulated activities of treatment of disease, disorder or injury, surgical procedures, diagnostic and screening procedures. We are required to comply with the high standards they set for quality and safety in hospitals.
Nottingham NHS Treatment Centre is compliant with all CQC standards for quality and safety and was rated "good" in the latest inspection. Read the latest report.
Unplanned returns to theatre
An operation, however minor, is a serious event and we understand that this can make our patients feel nervous. However, we work hard to ensure all our patients receive the best possible outcome first time round. Consequently unplanned returns to our own theatres within 28 days of surgery are measured on a monthly basis.
During the last 12 months Nottingham NHS Treatment Centre has had no unplanned returns to our own theatres.
MRSA bloodstream infections
We know our Patients are concerned by what they read about healthcare associated infections, like MRSA, which is one of the reasons why we strive to provide the very highest standards of care. Nationally this is measured through the number of MRSA bloodstream infections acquired within healthcare organisations. You can read more about our infection control policy here.
In 2013-14 our Nottingham NHS Treatment Centre had zero cases of MRSA bloodstream infections compared to the national independent sector rate of 0.48 cases per 100,000 bed days.
C.Difficile is another healthcare associated infection, that causes concern for our Patients. Like MRSA, we take infection control very seriously and you can read more about our infection control policy here.
Nottingham NHS Treatment Centre has had zero cases of healthcare acquired C.difficile in the last 12 months.
Patient post-operative survey
In the UK there is currently no routinely applied mechanism to track what happens to a patient following their discharge post-operation. Circle has pioneered the first system in the UK, where a representative group of patients who have undergone surgery are phoned 24 hours and again 28 days post-discharge. In this survey patients are asked for their views and personal experience on four key topics - post-operative deep vein thrombosis (DVT); re-admission to other hospitals; pain and infection.
During 2013-2014, 4,785 patients who had undergone surgery were contacted as part of our patient post-operative survey. 3,257 of these patients completed the survey giving a 67% response rate.
We publish our quality accounts on an annual basis. You can read our 2014/2015 Quality Account here, our 2012/2013 Quality Account here, our 2011/2012 Quality Account here and our 2010/2011 Quality Account here.
Nottingham NHS Treatment Centre's quality account shows our commitment to quality for our patients and partners.