Circle Health is providing musculoskeletal (MSK) healthcare services for patients in Greenwich, starting in April 2017.

What is the new service?

In the new service, patients who have MSK problems (back pain, knee pain, joint pain and so on) will go through a triage process, “a single point of access” with Circle. Patients will then be directed to a treatment option, which could be a face to face assessment with Circle or treatment with a local provider. This treatment could be physiotherapy, surgery, pain management and other options.

What does this mean for patients?

In the new service, patients will have:

  • Fast access to MSK specialists
  • One-to-one discussions and tailored treatment plans
  • Options to talk about treatment over the phone
  • Choice of hospital or local service
  • Choice of appointments in the community, closer to home
  • Opportunity to give feedback and shape the service

Where will patients go for treatment?

Patients can choose where they go for their care. Depending on which treatment is right, this might be a local community clinic (in a GP surgery), a hospital or a health centre. Patients will be supported throughout their treatment, with options to talk to MSK specialists about lifestyle needs and ways to improve health and wellbeing.

Where will the new service be?

Circle will run an MSK Hub from Eltham Community Hospital – patients will come here for appointments with MSK Specialists, group sessions and minor procedures. Patients will go to other locations across Greenwich for further treatment, including local hospitals and GP surgeries.

How can I use the service?

Your GP can refer you to the MSK Service.

Key details

Greenwich MSK Hub: Eltham Community Hospital 30 Passey Place, London SE9 5DQ

Telephone: 020 3893 8382

Email: msk.greenwich@nhs.net

General Manager: Amanda Phillips