What is Kaia?

The Kaia app digitally supports against back pain with an individualised training program, relaxation exercises and provides relevant knowledge in partnership with Kaia Health and Circle Integrated Care. It is recognised as a Class I medical device and carries the CE mark of approval.

This is a back exercise application (app) for smart devices run for patients experiencing lower back pain. This is a fantastic opportunity for those people experiencing lower back pain who cannot easily make day time appointments, care givers, those who have difficulties with social anxiety disorder, people with varying work/education schedules and individuals who are keen to get on board with a simple user friendly exercise program.

The app matches patients to suitable exercises likely to be of benefit by using algorithms. Our clinicians will talk you through this over the phone, or face to face, and arrange an on-boarding session for you to assist in the download and set up of the app.

We pay for this app for you to use for six months. You can download the app before we speak with you, but please do not register unless you wish to incur a cost.

After the 6 months, one of our clinicians will be in contact with you to discuss progress and further treatment options where applicable.



Who can use the service?

The service can be used by anyone who has attended Circle Integrated Care’s Kaia clinic. The service is specifically for adults (age 18 and over), who are registered with a GP practice in Greenwich, Bedfordshire or Rushcliffe.

What data is collected in the app?

The following data is collected: first name, age, email, and illness-related data, training feedback, pain and sleep sensations.

Where is the date stored?

Your personal information will be treated confidentially by Kaia Health and in line with the conditions listed in their Privacy Notice which is available via the App.  Kaia will be acting as a data controller for your data should you choose to use the app. Circle Integrated Care will be acting as a  data processor in receipt of the data Kaia will share with us. We will use this data to monitor your activity and outcome. This will then become part of your health record which we hold as a data controller. Please see our Privacy Notice for more information on our home page.

What if there are any technical questions or problems with the product?

Please contact us by email at service@kaiahealth.com. However, our Circle clinicians will be able to contact you throughout the 6 month period to discuss any concerns or questions with the content and instruction from the app.

With which devices / operating systems is Kaia applicable?

Kaia is applicable on smartphone and tablet with operating systems iOS from version 10.0 or later and Android from version 5.0 or higher. It is currently unavailable on a Windows phone or other operating systems.