About Us | Private Hospitals & Health Care

Circle Health Group offers the UK's largest national network of private hospitals. It also offers innovative neurological and musculoskeletal rehabilitation services and pathway management services, and runs clinics in China.

Founded in 2004, Circle has always invested in the patient experience, combining clinical excellence with peaceful surroundings where patients are treated as individuals. The group has grown through building new, high-spec hospitals, the acquisitions of Nations Healthcare and BMI Healthcare, and joint ventures. In 2022, Circle was named Private Hospital Group of the Year and one of the Top 25 Best Big Companies to Work For.

UK’s largest independent Hospital Group
UK’s most patient-focussed healthcare organisation
UK’s most innovative and technologically advanced hospital provider
Significant investment in robotics, AI, fully digital pathways and online booking
First UK purpose-built state-of-the-art rehabilitation hospital
First European healthcare provider to enter Chinese market
90% of adults in the UK live within 90 minutes of a Circle hospital

graphic of all Circle Health Group locations in the UK and China

c. £1bn revenue
50+ hospitals
Over 2,000 beds
Over 150 theatres
Over 6,500 consultants
Over 8,200 employees
2 million visits per annum
Over 60 specialties
Over 500 treatments

As an international healthcare company with strong humanitarian values, we honour our responsibility to give back to people and the community as much as possible. Our values are shaped by what our employees say they want from the business they work for.

Our values:

We value people who are selfless and compassionate
We value people who are collaborative and committed
We value people who are agile and brave
We value people who are tenacious and creative

People

In-house talent acquisition team helps to identify, attract and retain the best people in the industry
Increasing pool of consultants with practicing privileges at all sites
Focused on supporting the physical and mental wellbeing of staff
Launched leadership development programme to help grow our own talent

Infrastructure

Significant capital investment programme improving quality & availability of resources
New facilities opened in 2021 to meet growing demand
Constructing modular theatres to increase capacity
Mobile MRI and Mobile CT, providing flexibility in addressing increased demand

Technology and innovation

Most technologically advanced UK Provider
Investment in SEO to improve patient access through launch of new website
Largest hospital online booking platform; thousands of online bookings per week
Only provider to have online engagement interface with all insurers

Quality

Implementation of enhanced Governance and Assurance framework across all sites
Maintaining clinical quality by investing in resources; upgrading facilities, equipment and staff
Implementation of Quality Assurance and Assessment Team to ensure high quality of care is maintained

98% of patients were satisfied with the overall level of care
98% of patients would recommend us to their family & friends

call handler speaking to patient on headset

Circle's purpose is to provide the high quality, safe and compassionate care our patients need and expect.

Our principles:

We believe that patients come first. Patients are always at our core and we are, above all, the agents of our patients.
We believe in our people. The best results will come from the best people caring together and from empowering our people to do their best.
We believe that “good enough” never is. We are unrelenting in the pursuit of excellence, and we never compromise on quality and safety.
We believe in being open-minded and innovative. Technology and innovation will improve the quality of our patient care and help our people to work more effectively.

Our values:

We value people who are selfless and compassionate.
We value people who are collaborative and committed.
We value people who are agile and brave.
We value people who are tenacious and creative.

The Circle Operating System (COS) is at the heart of what makes Circle Health Group unique. It describes the methodology and tools to set up and run healthcare facilities in ‘The Circle Way’. COS aims to empower all our people to deliver patient-centric care in a sustainable environment, providing them with the tools to create and sustain a culture of effective decision-making and peak performance.

People who work at Circle Health Group are empowered to make the best decisions for patients. This means that our approach to leadership and decision making is devolved and inclusive to ensure that everyone takes ownership and accountability. Our approach to enable this is as follows:

Power is devolved. All staff are empowered to make the best decisions around their services.
Clinicians and managers are “joined at the hip”. Our leadership focus is on driving and supporting the front-line delivery.
Our people are aligned to a common purpose and aim, with a clear understanding of how they contribute to achieve this.
A culture in which everyone feels they can make a difference, knows their contribution is valued, understands their responsibilities and takes pride in the outcomes they achieve.

You can read more about the Circle Operating System (PDF).

Read more about our corporate governance structures and processes below.

Our policies and reports:

At Circle Health Group, we're committed to ensuring that all of our content is not only factually and clinically correct but also well-written, easy to understand and - crucially - useful.

Whether written by our copywriters or directly by a clinician, all content is assessed by our in-house editors.

Find out more about how we check and review our clinical content here.

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